Privacy Policy myr77 — Your Data Is Protected

1. Introduction

Myr77 ("we", "Platform" or "myr77.app") respects the privacy of every individual who uses our services. This Privacy Policy is crafted to transparently and clearly explain how we handle our members' personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This document applies to all users who register, log in, or use any part of the myr77 platform, including the myr77.app website and our mobile app. By creating an account or using our services, you consent to the collection and use of data as described in this policy.

We update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date of the latest amendment will always be displayed at the top of this document. We encourage you to review this policy periodically.

2. Personal Data We Collect

To provide a safe and quality service, myr77 collects several categories of personal information from our members. We only collect data that is strictly necessary to operate the platform lawfully and securely.

Myr77 does not collect sensitive information such as biometric data, medical records or ethnic information unless specifically required by applicable law.

3. How We Collect Data

Your personal data is collected through several different channels when you interact with the myr77 platform:

• Account registration — information you provide directly when completing the registration form
• KYC Process — identity documents uploaded for identity verification purposes
• Financial transactions — information collected when you make a deposit or withdrawal
• Platform usage — activity data automatically generated when you use our services
• Support Communications — information you share when contacting our customer support team
• Cookies and Tracking Technologies — data collected through session cookies and analytics cookies on our website

4. Purpose of Personal Data Use

Myr77 uses the personal data collected for legitimate and transparent purposes. Every use of data is directly related to providing the services you registered for:

• Member identity verification and eligibility — ensuring every user meets the required age and eligibility criteria
• Financial transaction processing — managing deposits, withdrawals and your account's financial records
• Legal requirement compliance — fulfilling obligations under the PDPA, the Anti-Money Laundering Act and related legislation
• Fraud prevention and security — detecting and preventing fraudulent activity, money laundering or unauthorized access
• Service communications — sending important notifications regarding your account, transactions and policy updates
• User experience improvement — analyzing usage patterns to improve platform performance and functionality
• Targeted Marketing — sending relevant promotional information and offers, subject to your communication preferences

Myr77 will not use your personal data for any purpose other than those stated above without obtaining your consent first.

5. Data Sharing with Third Parties

Myr77 does not sell your personal data to any third party. However, there are limited situations where we need to share certain information with other parties to enable us to provide services to you:

• Payment providers — transaction information shared with approved payment processors such as FPX, DuitNow and digital wallet providers to facilitate deposits and withdrawals
• Technical service providers — hosting companies, cloud service providers and security vendors that assist us in operating the platform
• Legal authorities — information required by law enforcement agencies or regulatory bodies based on court orders or legal obligations
• Audit partners — independent auditors who verify game fairness and platform licensing compliance

All third parties working with myr77 are required to uphold data protection standards equivalent to or higher than our own. Strict confidentiality agreements are signed with every service partner.

6. Data Security and Protection

Myr77 continuously invests in robust security infrastructure to protect our members' personal data from unauthorized access, loss, misuse or accidental disclosure.

The security measures we implement include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• AES-256 encryption for sensitive data stored in our databases
• Two-factor authentication (2FA) is available for all member accounts
• Round-the-clock security monitoring by a dedicated cybersecurity team
• Regular penetration testing by independent third parties
• Strict access controls — only authorised staff may access member personal data
• Regular data backups with tested disaster recovery procedures

7. Data Retention Period

Myr77 retains your personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable law.

• Active account data — retained for the duration your account remains active on the myr77 platform
• Financial transaction records — retained for a minimum of 7 years in line with Malaysia's financial and tax legal requirements
• KYC Documents — retained for 6 years after account closure, or longer if required by anti-money laundering laws
• Support communication logs — retained for 3 years for customer service reference
• Technical log data — retained for 90 days for security and troubleshooting purposes

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to your personal identity.

8. User Rights Under PDPA

As a myr77 user covered under Malaysia's Personal Data Protection Act 2010, you have several important rights regarding your personal data:

To exercise any of the above rights, please contact our data protection team via live chat or email at [email protected]. We will process your request within 21 business days in accordance with PDPA requirements.

Please note that the right to data deletion may be limited in situations where the data is required to fulfil legal obligations or to defend legitimate legal claims.

9. Cookies and Tracking Technologies

Myr77 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand how members interact with our platform.

Types of cookies we use:

• Necessary Cookies (Essential Cookies) — required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies — collecting information on how web pages are used to help us improve platform performance.
• Functional Cookies — remembering your preferences such as language and display settings for a more personalized experience.
• Analytics Cookies — helping us understand aggregated, anonymized usage patterns for continuous improvement.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect certain functions of the myr77 platform.

10. Links to Third-Party Sites

The myr77 platform may contain references to third-party services such as payment providers and game providers. This Privacy Policy applies solely to the myr77 platform.

Myr77 is not responsible for the privacy practices or content of any third-party services linked from our platform. We encourage you to read the privacy policy of each third-party service you use separately.

Any transactions or interactions you conduct with third parties are solely your responsibility and are subject to the terms and privacy policies of those third parties.

11. Child Protection

Myr77 is a platform that for individuals aged 18 and above only. We do not intentionally collect, store, or process personal data from individuals under the age of 18.

Should we determine that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents or guardians who become aware that a child under their care has registered an account on myr77 are advised to contact us immediately.

12. Amendments to This Privacy Policy

Myr77 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements or service improvements. Any significant amendments will be communicated to members via:

• In-account notification upon next login
• Email to your registered address if amendments involve material changes to your rights
• Prominent notice displayed on the myr77 homepage for a reasonable period

Continued use of the myr77 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account.

For any enquiries regarding this Privacy Policy or to exercise your privacy rights, please contact our Data Protection Officer at [email protected] or via live chat available 24 hours a day.